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Classes available for children & adults.

Terms & Conditions

If you wish to make a class booking, please use the secure online booking system. You will receive a confirmation email once the transaction is complete.

Sales

From time to time, I announce discount sales on classes . These are sales just like any other business and are available for customers and students who book a class during the sale period or purchase. The reduced rates are clearly shown on the website. Classes booked before the sale starts and after the sale ends are not eligible for discounted rates. Similarly, products bought before the sale starts and after the sale ends are not eligible for any discounts. If you book a class before the sale period in instalments, your balance payment will reflect the price agreed on when you booked your class. Not all classes are available for discounted rates.

Paying

Please ensure that you leave the correct phone number for us to call you on the appropriate date and take the balance payment over the phone using a credit or debit card. Alternatively, please call us at any time before this date to make the balance payment. If Im unable to get in touch with you by phone I will send you an email.

Your place on the class will be reserved from the time the initial booking is made. Please always double check your booking and payment for class bookings, workshops, parties are non refundable.

Cancellation Policy

In the unlikely even that Lady Berry Cupcakes has to cancel a class, a full refund will be offerred. Depending on availability, I may offer a place on another instance of the same class or a suitable alternative class if this is not on a convenient date. If neither is appropriate, I will make a full refund. Im unable to offer any refunds should you decide to cancel or are unable to attend your class/ workshop. Please double check dates and travel arrangements before you make a booking.

Liability

My liability is strictly limited to the cost of a class booking. I cannot be held liable for any money spent by students, such as travel arrangements, hotel bookings etc. In plain words, if I have to cancel a class and you have already made bookings, the maximum refund amount . will be limited to the total amount of money you spent on booking class(es) with me. For such unforeseen circumstances, I advise you to purchase class insurance.

International students

Please note that we cannot issue refunds if your visa application is not successful. I cannot help you to get a UK Visa, you need to make your own application to your nearest British High Commission for this. Please allow plenty of time for visa procedures and make a class booking only when it is confirmed that you can travel to the UK.

Student age

The minimum age for students on the family classes is 5years. For adult classes the minimum ages is 15years.

Recording and Picture Taking

Students are not allowed to take videos during a class. You are more than welcome to take pictures at the end of class. I  may wish to take a class photograph during the class and at the end. If you do not wish to be photographed please inform me at the time. I may use these photographs as I see fit to further advertise my classes and share on social media sites such as Facebook, Twitter and Pinterest but not limited to these.

Copy Right

** Lady Berry Designs are NOT for reteaching they are covered by copyrights.**

If reproducing, duplicating, copy or otherwise credit must be given each and every time.

PRIVACY POLICY

This privacy policy sets out how Lady Berry Cupcakes uses and protects any information that you give Lady Berry Cupcakes when you use this website. Lady Berry Cupcakes is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Lady Berry Cupcakes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. I may collect information about your name and address, contact email address and telephone number.

Information Security

Im committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place a suitable physical, electronic and managerial procedure to safeguard the information collected from you. I will not sell, distribute or lease your personal information to third parties at any time. I do not record or keep any financial information at any time.

For any other questions, please feel free to email me at info@ladyberrycupcakes.co.uk .

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