Privacy & Cookies
At Lady Berry Cupcakes we want to provide you with insight into the privacy practices employed here at LadyBerryCupcakes. Please read the entire policy to make sure you understand our practices fully. Lady Berry Cupcakes is committed to ensuring that your privacy is protected. This Policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this policy and our privacy practices should be sent by email to info@ladyberrycupcakes.com
Who is Lady Berry Cupcakes?
I teach small classes, 1-1- Private tuition. Baking business coaching and mentoring students. Cupcake parties and workshops as well as providing cupcake orders.
How Do We Collect Information About You?
Directly from you. For example, if you buy via our website or enter a competition, free prize draw, details supplied through one of our events or submit your details directly on our website. This could include your name, email address, home address and mobile number. Through your use of our website. We use cookies and other technologies, such as pixel tags on our websites and in our emails to collect information about your usage and to better target products you may be interested in.
We Use The Following Information For The Purposes Described In This Policy:
Your contact information. We will hold contact information you provide to us (e.g. name, address, phone number and email address) submitted when you book classes via our website, email bookings or in person or by telephone.Email response information. In relation to emails we send you, we may use cookies and other technologies, such as pixel tags to collect information on how you respond to such emails, for example, the number of times the email is opened or the links in them are clicked etc. You have the right to withdraw consent, all emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled immediately and no further communications will be sent to users who have stated that they do not wish to receive the specified information.By providing your information in the circumstances described above, you are accepting and consenting to the practices described in this policy.
How Is Your Information:
We may use your information to:Fulfil products you have ordered from usHelp identify you when you get in touch with usKeep internal recordsMonitor account statusContact you in connection with your enquiry even if you do not become a customerSeek your views or comments on the services we provideNotify you of changes to our servicesSend you communications which you have requested that may be of interest to you, e.g. new class launches, pricing updates and discontinued ranges
How Do We Use Cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Who Has Access To Your Information?
Lady Berry Cupcake employees.We only authorise access to those employees who need the information to carry out their job responsibilities.
Please note: We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes
How Long Do We Keep Your Information For?
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for the indefinite period of the customer relationship. Should you cease to be a customer we will hold any relevant data for a period of three years after which time it will be deleted.
How Do We Keep Your Information?
We know how important it is to protect and manage your personal data. We use computer safeguards such as password protection. We only authorise access to employees who need it to carry out their job responsibilities. However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.
Review Of This Policy
We keep our Privacy Policy under regular review and may need to update it from time to time in response to changing legal or business developments. You should check this page from time to time to ensure that you are happy with any of these changes. This Policy was last updated in September 2021.
Your Rights Under Data Protection Law
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.
The right to be informed about the processing of your personal information
The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
The right to object to processing of your personal information
The right to restrict processing of your personal information
The right to have your personal information erased (the “right to be forgotten”)
The right to request access to your personal information and to obtain information about how we process it
The right to move, copy or transfer your personal information (“data portability”)
Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests.
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the GDPR law. If we do hold information about you we will:
Give you a description of it;
Tell you why we are holding it;
Tell you who it could be disclosed to; and
Let you have a copy of the information in an intelligible form.
You can contact us or make an SAR by going to the CONTACT section of our website to exercise these rights or using the contact details below.
Pent House Studio, Wandsworth, SW18 4DN
hello@ladyberrycupcakes.co.uk